What are human factors?
Human factors are commonly understood to relate to the human and individual characteristics , environmental/job and wider organisational factors which influence behaviour at work which can affect safe, efficient and cost-effective performance. In short it relates to the person, the job that they are being asked to do, and where they are working.
A suite of scientific methods from different disciplines, including psychology, engineering, ergonomics and physiology, are used to identify the specific human factors relevant to a particular task or industry characteristics. Learn more about these below.
Individual Factors
Individual factors typically relate to a person’s competence, skills (technical and non-technical), personality, attitudes (general attitudes or safety related) and risk perception. It can also relate to how a person copes with performance shaping factors such as stress, fatigue or seasickness. Recent research in the wind industry has found that cognitive factors, including situation awareness and decision making, social skills for front-line managers, and personal resource skills are essential for safe and effective performance.
Task & Environmental Factors
Task and environmental factors typically relate to a type of task, workload, the working environment, the design of displays and controls, and the role of procedures.
Physiological and psychological research in the wind industry has found that workload, physical stressors (ladder climbing and casualty evacuation), and environmental conditions (weather, noise and motion) can all affect worker safety, wellbeing, cognitive function and productivity.
Organisational Factors
Organisational factors can relate to the culture of the workplace, policies and resources, communications and leadership. This includes the organisation’s safety culture.
Managers’ safety leadership, organisational culture, policies, procedures & health and safety management, and training were all identified as key organisational factors for influencing safety and productivity in the wind sector.
Team Factors
Team factors typically relate to the group’s skills and ability to work together, such as communication, shared understanding, social skills and supervision.
A recent scoping review confirmed the importance of recognising the team category in the wind industry. Working in small crews of 3-4 wind technicians, teamwork, team situation awareness and communication were found to be key skills.